HIPAA Privacy Policy

Our Commitment to Privacy

Your privacy is important to us. This notice explains how we collect, use, and protect your health information when you interact with our website. We comply with the Health Insurance Portability and Accountability Act (HIPAA) and applicable laws to safeguard your protected health information (PHI).

Information We Collect

When you visit our website, we may collect:

  • Personal Information: If you fill out our new patient web form, you may provide your name, phone number, email, and a message.

  • Usage Data: We may collect general website usage data to improve our site’s functionality.

Our website does not support online booking or medical record access. Any information submitted through our web form is securely transmitted to our staff in a HIPAA-compliant manner.

How We Use Your Information

We may use the information collected through our website to:

  • Respond to inquiries or appointment requests

  • Communicate with you regarding services, if requested

  • Improve our website and user experience

We do not sell, share, or disclose your personal health information to third parties except as required by law or as necessary for the secure operation of our business (e.g., HIPAA-compliant email or data management services).

Protection of Your Information

We implement administrative, technical, and physical safeguards to protect your information, including:

  • Secure transmission: Information submitted via our web form is encrypted and handled in compliance with HIPAA standards.

  • Restricted access: Only authorized personnel can access submitted data.

  • Compliance measures: We work with HIPAA-compliant service providers to ensure the security of electronic communications.

SMS Messaging Policy

By providing your phone number and opting in, you consent to receive SMS messages from our business regarding appointments, reminders, and other relevant updates.

  • Message Frequency: Message frequency varies, and you may receive recurring messages.

  • Opt-Out: You may reply STOP at any time to unsubscribe from future messages.

  • Help & Support: Reply HELP for more information.

  • No Third-Party Sharing: Your phone number and personal information will not be shared with third parties for marketing purposes.

  • Message & Data Rates: Message and data rates may apply based on your mobile carrier’s plan.

Your Rights Under HIPAA

You have the right to:

  • Request access to any PHI you have shared with us

  • Request corrections to inaccurate information

  • Request restrictions on how we use or disclose your information

  • File a complaint if you believe your rights have been violated

If you need to exercise any of these rights, please contact our office directly.

Changes to This Policy

We may update this privacy policy periodically. Any updates will be posted on this page with the effective date.

Effective Date: January 17, 2024